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Governing Documents

Ontario Dig Authority is governed by a set of laws, regulations, Memorandum of Understandings, By-laws and associated schedules.

Strategic Plan 2025 – 2027 (PDF)

This document will guide the organization’s focus and actions from 2025 until the end of 2027.

Business Plan 2026 (PDF)

This document guides the organization’s initiatives for 2026.

Important Documents

The Act – This is the foundation of Ontario Dig Authority

Regulation – Administrative Penalties – Gives Ontario Dig Authority the ability to use administrative penalties as one of its industry performance improvement tool

Regulation – Specified Locates – The time limit for large excavation projects or dig sites is increased to 10 business days

Memorandum of Understanding (PDF) – The agreement between Ontario Dig Authority and the Ministry of Public and Business Service Delivery and Procurement (MPBSDP)

Minister’s Order (PDF) – Maximum percentage of Board Directors

Minister’s Order (PDF) – Size of Board under The Act

By-Law 1 (PDF) – Corporate governance by-law addressing compliance with the Not-for-Profit ACT (ONCA)

Schedule 1 to By-Law 1 (PDF) – Establishes the terms of use for Underground Infrastructure Owners and Excavators

Rules (PDF) – Plainly written document to help stakeholders understand what their obligations are and how to stay compliant

Fees – This section provides an overview of members’ fees (including annual and usage fees), Dedicated Locator fees, and educational courses fees.

Policies

Below are policies and procedures that help guide our decisions.

Code Of Conduct

Compliance Code of Conduct

Board of Directors Code of Conduct (PDF)

Employee Policies and Procedures

AODA Policy

AODA Compliance Report (PDF) – please open the report in Firefox

Call Recording Policy (PDF)

Travel and Expense Policy (PDF)

Privacy Policy

Procurement Policy (PDF)

Infrastructure owner and excavator compliance policies

Administrative Penalty Policy (PDF)

Dispute Resolution Policy (PDF)

Non-Payment Policy (PDF)

Dedicated Locator Request Policy

Penalty and Interest Policy (PDF)

Annual reports

Annual Report 2025 (PDF)

View annual reports from previous years. – (Move this folder with past annual reports here – https://ontarioonecall.ca/about-us/corporate-reporting/)